Reasons To Do
Business With
Basic Communications
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Satisfying customers since 1992.
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One of the largest wireless dealers in the country.
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We have over 60,000 satisfied customers.
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We are a Preferred Alltel, Nextel, Sprint, Dish Network & DirecTV distributor.
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We have 23 convenient locations throughout Michigan to serve you.
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All stores are updated with the latest technology and products.
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Expertise; our staff is well trained in all our products to serve your needs.
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We have a customer follow-up program second to none, to ensure your needs & questions are addressed, and that the experience with Basic is a positive one. |
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 Basic Communications is located on Mission Street, next to the Pixie Restaurant, in Mount Pleasant. With a well trained and friendly staff, we are eager to help each and every customer to the best of our ability. Offering Nextel, Alltel, Dish Network and DirecTV, we are the only Nextel Authorized Service Center in Isabella County. We can repair Nextel handsets while you wait. Store manager, Sara Leinberger, has been with Basic Communications since 2003 and has focused on customer service and the most up to date services and technology to suit all customers. Basic Communications is here to give customers what they need to make their lives as easy as possible and to provide the best customer service in the area. |
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Contact Us:
(989) 779-9923 or (989) 779-9022 fax
222 North Mission Street, Mt Pleasant, MI 48858
(Next to the Pixie)
sleinberger@basiccom.com
I am writing this letter to congratulate you on two outstanding employees
you have, Jason and Miranda. Jason helped me through every step of
getting Dish Network. He always returned my calls, and never seemed
bothered by my endless questions. He is very professional and wants
to make sure everything is correct. If there is a problem he wants to know
about it and if he cannot help you with it he will steer you in the right
direction. Jason is very conscientious and takes pride in helping the
people he deals with.
This leads me to your other outstanding employee, Miranda. She is a true
professional. She cares about the people she talks to. She also makes
sure she returns calls, which is very unusual in today's world.
Customer service is one of the many reasons I left Charter
Communications. I like knowing I can talk to someone local who knows
what they are talking about. I don't want someone who speaks English I
cannot understand and also tells me things that are not true.
I like the fact that I can call your office and a person, not a machine
answers the phone. I would not hesitate to do business with your
company for that fact alone.
Sincerley,
Sue
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